Need help?
If you're having trouble with the app, subscriptions, or anything else, the FAQ below covers the most common questions. If you don't find your answer, reach out to us directly — we usually reply within 1–2 business days.
Frequently asked questions
Answers are blurred by default. Tap any word, the pangram, or "Unblur all" to reveal them. Free accounts watch a short ad to reveal the pangram or all words at once; Pro subscribers get instant, ad-free reveals.
First, make sure you're signed in with the same account you used to purchase the subscription. If ads are still showing, try closing and reopening the app to refresh your plan status. If the issue continues after a few minutes, contact us with your account email and we'll check your subscription status.
Subscriptions are managed by the App Store or Google Play, not by us directly. On iPhone/iPad: go to Settings > your name > Subscriptions. On Android: open the Play Store app > profile icon > Payments & subscriptions > Subscriptions.
Open the app, go to the Account tab, and tap "Delete account." You'll be asked to type DELETE to confirm. This permanently removes your account and data and cannot be undone.
No. Spelling Bee Answers is an independent, fan-made companion app and is not affiliated with, endorsed by, or sponsored by The New York Times or the NYT Spelling Bee puzzle.
Pull down on the puzzle screen to refresh, and check your internet connection. If the problem persists, try closing the app fully and reopening it. Still stuck? Send us a message below with your device model and what you were doing when it happened.
Contact us
Fill out the form and it'll open in your email app, ready to send. Or email us directly:
rajbhaiweb@gmail.com